How Putting CDN After Your Reverse Proxy Creates a Single Point of Failure
This is a universal architecture anti-pattern that affects teams across all cloud providers and technology stacks. Whether you are using nginx...
This is a universal architecture anti-pattern that affects teams across all cloud providers and technology stacks. Whether you are using nginx...
Reducing latency by 50% and scaling intelligent CX for SMBs This article was co-authored by Sergey Galchenko, Chief Technology Officer, Intele...
Windows 10 devices accessing Windows 365 Enterprise Cloud PCs and Windows 365 Frontline (Dedicated) Cloud PCs are automatically entitled to ES...
Microsoft Teams will enable consulting and merging PSTN callers behind IVR or auto-attendants using DTMF tones into meetings starting January ...
Starting late 2025, Microsoft Teams will require owner approval for users joining private teams via join codes, aligning with join-by-link beh...
Microsoft Teams will update the Rate My Call survey to a single-screen thumbs up/down system with optional problem tokens and comments, rollin...
We are announcing the deprecation of the Edit your app with Copilot in Power Apps Studio (preview) in canvas apps. The deprecation will begin ...
We are announcing advanced voice and chat agent analytics on the Omnichannel Historical Bot Dashboard in Dynamics 365 Contact Center. This fea...
We have launched the ability for Copilot Email Assist to provide email template recommendations. How does this affect me? Copilot Email Assist...
This feature release ‘Always-on diagnostics’, captures critical diagnostic data from onboarded endpoint devices running on Windows OS for EDLP...
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