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Microsoft Dynamics 365 & Power Platform Articles

Article

Unified Routing – Queue Priority

I’m using Microsoft’s Dynamics 365 Contact Center to route cases and I have multiple queues …. what if I want one queue to have priority over ...

Microsoft Dynamics 365 | NEIL PARKHURST (MVP) 2 years ago 44
Article

Power Platform Community Conference News Round-Up

Since 2022, the conference has been bringing together professionals, enthusiasts, and experts. We take a look at the event’s more signif...

Strategy 365 Limited | Microsoft Dynamics 365 and Power Platform experts 2 years ago 25

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