Microsoft Dynamics 365 & Power Platform Articles

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Microsoft 365 Copilot for Sales – Save AI-generated meeting notes into CRM directly from Microsoft Teams

We are announcing the Save AI-generated meeting notes into CRM directly from Microsoft Teams feature for Microsoft 365 Copilot for Sales. This...

M365 Admin 1 year ago 18

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We are announcing the Use time-out rules for automated actions feature for Dynamics 365 Contact Center. This feature allows administrators to ...

M365 Admin 1 year ago 3

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We’ve released updates to the following update channel for Microsoft 365 Apps: Current Channel When this will happen: We’ll be gra...

M365 Admin 1 year ago 14

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We are announcing the Analyze action usage for agents feature for Microsoft Copilot Studio. This feature allows you to understand usage patter...

M365 Admin 1 year ago 3

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We are announcing the Enhanced sessions management and live conversation details feature for Dynamics 365 Contact Center. This feature lets se...

M365 Admin 1 year ago 3

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We are announcing the Easily find and use knowledge data sources feature for Microsoft Copilot Studio. Instead of having to know the precise d...

M365 Admin 1 year ago 5

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We are announcing the Deploy chat widgets across portals using a single tag feature for Dynamics 365 Contact Center. This feature enables the ...

M365 Admin 1 year ago 11

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Shared mailbox users and delegates will be able to manage settings by adding the mailbox as an account in Outlook for Windows. This feature wi...

M365 Admin 1 year ago 6

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Microsoft Mechanics 1 year ago 14

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The group was back in action for the 2025 April DC Chapter Meeting! This meeting featured Dian Taylor and details on the release wave! As a Mi...

Kylie Kiser - News and learning from around the world of #MSDyn365 1 year ago 33

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