Microsoft Dynamics 365: Latest Dynamics 365

Measuring KPIs like Response Times for Shared Mailboxes

Shared mailboxes are not CRM systems. However, many Microsoft 365 tenants use shared mailboxes to handle customer queries and then want to mea...

Business Central 2026 release wave 1 (BC28): Send by Email & Standard Document Attachment Factbox for Posted Sales Shipments and Return Receipts

Hi, Readers.The public preview for Dynamics 365 Business Central 2026 release wave 1 (BC28) is available. Learn more: Link. I will contin...

Business Central 2026 release wave 1 (BC28): Support for packaging analysis views in extensions (Create analysis views via AL)

Hi, Readers.The public preview for Dynamics 365 Business Central 2026 release wave 1 (BC28) is available. Learn more: Link. I will contin...

Restore Microsoft Items from Backup using Python & Fabric CLI

In my previous blog post I had shown you how to backup your Microsoft Fabric Items: Backing Up Your Microsoft Fabric Workspace: A Notebook-Dri...

Expanding global reach with Globalization Studio and new Türkiye localization in Dynamics 365 ERP 

Global ERP environments are under increasing pressure. Regulatory requirements continue to evolve, compliance processes are mov...

New and improved: Agent evaluations, computer use, and advanced maker training

Explore Copilot Studio feature updates that support secure, scalable agent development—from enhanced agent evaluations to improved automation ...

Microsoft partners are scaling AI across industries with confidence

Microsoft Database Services: Modernize Data for AI—Performance & Resilience

New enhancements to work queues that will transform how your teams manage and monitor automated workflows.

A Unified Control Center for Queue Monitoring and SLA Tracking Work queues in Power Automate are structured lists that let you assign, track, ...