Microsoft Dynamics 365: Latest Dynamics 365

Explore the realm of Dynamics 365 with our curated collection of Microsoft Dynamics 365 blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Page 281 of 3410

Article

Dynamics 365 Customer Service – Enhance timeline with AI-driven filtering and attribution

We are announcing the ability to enhance the timeline with AI-driven filtering and attribution in Dynamics 365 Customer Service. This feature ...

M365 Admin 4 months ago 4

Article

Dynamics 365 Contact Center – Cancel voice consult with external number

We are announcing the ability to cancel voice consult with an external number in Dynamics 365 Contact Center. This feature will reach general ...

M365 Admin 4 months ago 2

Article

Dynamics 365 Contact Center – Use SMS channel to engage with customers proactively

We are announcing the ability to use the SMS channel to engage with customers proactively in Dynamics 365 Contact Center. This feature will re...

M365 Admin 4 months ago 1

Article

Dynamics 365 Sales – Find, filter, and sort using natural language with smart grid

We are announcing the ability to find, filter, and sort records using natural language queries directly within smart grid through Copilot Sear...

M365 Admin 4 months ago 2

Article

Dynamics 365 Project Operations – Record task progress from the tasks grid

We are announcing the ability to mark a task as complete from the grid view in Dynamics 365 Project Operations. This feature will reach genera...

M365 Admin 4 months ago 3

Article

Dynamics 365 Contact Center – Use callback insights to optimize contact center operations

We are announcing the ability to use callback insights to optimize contact center operations in Dynamics 365 Contact Center. This feature will...

M365 Admin 4 months ago 4

Article

Dynamics 365 Project Operations – Enable configurable timescale settings on assignments view

We are announcing the ability to enable configurable timescale settings on assignments view in Dynamics 365 Project Operations. This feature w...

M365 Admin 4 months ago 2

Article

Dynamics 365 Project Operations – Add support for Lookup and Currency on custom columns

We are announcing support for Lookup and Currency on custom columns in Dynamics 365 Project Operations. This feature will reach general availa...

M365 Admin 4 months ago 5

Article

Dynamics 365 Contact Center – Enabling Infobip SMS for Dynamics 365 Contact Center

We are announcing the ability for users to use your Infobip SMS account directly in Contact Center to streamline how you connect with customer...

M365 Admin 4 months ago 1

Article

Dynamics 365 Sales – Boost decision making by using Visualize with Copilot

We are announcing the ability to boost data-driven decision making using Visualize with Copilot in Dynamics 365 Sales. This feature will reach...

M365 Admin 4 months ago 11

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