Dynamics 365 Supply Chain Management

Workstreams Overview – part 1 – Dynamics 365 Customer Service / Omnichannel

Workstreams can be defined as records or settings, where we can set up the channel, and define routing rules, work distribution, and bots to r...

Using Hidden Membership for Microsoft 365 Groups

Hidden membership is supported for Microsoft 365 Groups and distribution lists. Hidden membership means that no one except members and admins ...

Capture Referrer URL with Dynamics 365 Marketing Forms

How to capture the ‘Referrer URL’ in Dynamics 365 Marketing forms, so you can know exactly what website the lead came from before they landed...

Monthly news - September 2022

Microsoft 365 DefenderMonthly newsSeptember 2022 This is our monthly "What's new" blog post, summarizing product updates and various ...

3 Limitations of Sales Territory Mapping Without a Mapping Tool

How does your sales team map territories? Most of the organizations don’t have a proper tool to visualize the CRM data on maps. They either fi...

Sales Insights Overview

Dynamics 365 Sales Insights is a suite of features that continuously analyzes the vast collection of customer-interaction data already stored ...

How To Add A Form Splitter

Learn how to add a form splitter to resize areas of a form in Microsoft Dynamics AX and D365 F&O. This improves the usability of the form,...

Dynamics 365 Real Time Marketing: How to Activate a Custom Trigger