Dynamics 365 Supply Chain Management

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Driving empathetic customer conversations with Email Sentiment

Email Sentiment in Dynamics 365 Customer Service brings emotional context into the email workflow, helping representatives understand customer...

Microsoft Dynamics 365 Blog 3 months ago 35

Article

Microsoft Teams Premium will allow organizers and presenters of town halls to upload custom background images in the “Manage what attend...

M365 Admin 3 months ago 2

Article

Microsoft 365 Copilot introduces a new chat pane and Summary feature in OneNote Mobile (iPhone) for licensed users, enabling AI-generated summ...

M365 Admin 3 months ago 4

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Microsoft Teams is expanding AI-powered meeting notes with the Facilitator agent to Teams Rooms on Android, enabling real-time note-taking dur...

M365 Admin 3 months ago 4

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Starting May 13, 2026, Message center posts synced to Planner will support HTML formatting, improving readability with rich text, links, and i...

M365 Admin 3 months ago 3

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Microsoft Teams is adding AI-powered meeting notes with the Facilitator agent to Teams Rooms on Windows for in-person meetings. Notes are capt...

M365 Admin 3 months ago 1

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Teams meetings automatically create a corresponding Planner plan to capture meeting tasks. However, when teams use meetings as their primary c...

M365 Admin 3 months ago 2

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The Role groups page in the Microsoft Purview compliance portal now allows admins to look up permissions by roles and memberships. Product Rel...

M365 Admin 3 months ago 2

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Vision in Microsoft 365 Copilot helps you make faster, more informed decisions by understanding context from what you share on your screen. Co...

M365 Admin 3 months ago 4

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When exporting comments to spreadsheet from the Comments report, the topic(s) assigned to each comment will be included in the export. Product...

M365 Admin 3 months ago 1

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