Dynamics 365 Project Operations Articles

Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.

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First Come, First Served Is Not a Routing Strategy: Basic Routing Rule Sets for Cases

The Monday after we switched a client’s support mailbox over to automatic record creation, the service manager sent me a message that I have b...

Microsoft Dynamics 365 and Power Platforms Blog 26 days ago 9

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Issue 003: Get ready for a busy October

October deadlines for Project Online, Publisher and Office 2021, a new way to share files, and a new phishing trick.

Manuel T. Gomes 27 days ago 9

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Microsoft Planner: Meeting-created plans will expire after 180 days of inactivity

Meeting-created Microsoft Planner plans from Teams expire and delete after 180 days of no task activity, starting October 2026. Organizers get...

M365 Admin 27 days ago 14

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Spell check before sending emails in new Outlook

New Outlook will offer automatic spell check before sending emails, rolling out worldwide from mid-October to mid-December 2026. Users can ena...

M365 Admin 27 days ago 15

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Agents and Skills in CIQ

Starting mid-September 2026, CIQ will support inserting Agents and Skills directly into prompts via @ or /. This feature enhances discovery an...

M365 Admin 27 days ago 18

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SharePoint: HTML pages

SharePoint will support creating, uploading, editing, and publishing HTML pages, including Copilot-assisted page creation. Rollout starts Octo...

M365 Admin 27 days ago 12

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Microsoft Outlook: Link preview retirement

The link preview feature in new Outlook for Windows and Outlook on the web has been retired worldwide. Links will remain clickable but no long...

M365 Admin 27 days ago 12

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Outlook: Insert Symbols

Outlook will allow users to insert symbols into emails via the Insert tab, rolling out worldwide from October to December 2026. No admin actio...

M365 Admin 27 days ago 10

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Microsoft Teams: File sharing enabled by default in external (federated) chats

Microsoft Teams will enable file sharing by default in external (federated) chats starting late October 2026, simplifying cross-organization c...

M365 Admin 27 days ago 17

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Microsoft Teams: Updates to Teams Events licensing for business, frontline, and education customers

Microsoft Teams Events licensing is updated into foundational and advanced features, with advanced features requiring Teams Enterprise license...

M365 Admin 27 days ago 16

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Dynamics 365 Project Operations Articles

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