Agents and Skills in CIQ

Starting mid-September 2026, CIQ will support inserting Agents and Skills directly into prompts via @ or /. This feature enhances discovery and use of specialized capabilities within workflows, requires no user action, and is enabled by default where supported. Informing users and updating training is recommended. What and Why: We are introducing support for inserting Agents and Skills directly into prompts in CIQ. Users will be able to access available Agents and Skills from the CIQ Agents and Skills tab and quickly reference them by typing / or @ while composing prompts. This improvement helps users discover and use specialized capabilities more efficiently, improving productivity by making context-specific AI assistance easier to access within existing workflows. Rollout Schedule: General Availability (Worldwide): Rollout begins in mid-September 2026. Expected completion: Late September 2026. Impact on Your Organization: Who is affected: Users who have access to CIQ and available Agents and Skills within their organization. Platforms/Services: CIQ Copilot experiences that support Agents and Skills integration What will happen: Users will be able to insert Agents and Skills directly into prompts using @ and /. Agents and Skills will be discoverable from the CIQ Agents and Skills tab. Users can quickly access specialized capabilities without navigating away from their current experience. The change is available by default where Agents and Skills are supported. No changes to existing user workflows are required; this enhancement provides an additional way to invoke available capabilities. Action Required/Recommendations: No action is required. You may want to: Inform users about the new Agents and Skills discovery experience. Update internal training or adoption materials if your organization documents CIQ workflows. Review any organizational guidance related to approved Agents and Skills usage. Compliance considerations: No compliance considerations identified. Review as appropriate for your organization. Message ID: MC1479519

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