Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Intelligent Call Delegation in Teams uses AI to answer calls, gather context, and schedule follow-ups via Microsoft Bookings, helping users fo...
Copilot Code, an AI-powered coding tool in Microsoft Copilot, is rolling out in the Frontier program starting late October 2026. It enables us...
The Outlook Copilot Prioritize feature will be retired starting October 26, 2026, with removal completed by mid-November 2026 across all Outlo...
Teams Rooms on Android with Teams Rooms Pro license will gain access to a private presenter chat in green room-enabled meetings/events when jo...
Projects in Copilot unify related chats, Cowork tasks, files, and context in one place, reducing repeated explanations. Available now in Cowor...
Microsoft 365 apps updated the Brand Kit management experience to simplify setup, streamline asset management, and improve workflows for Brand...
Starting October 30, 2026, Microsoft Entra ID allows organizations to choose a supported third-party telephony provider for SMS and voice auth...
The new Outlook for Windows introduces an All Accounts view, a unified inbox showing emails from multiple accounts separately without merging....
Microsoft OneNote now supports using CSV and TSV files as knowledge sources in Copilot Notebooks, enhancing content generation with structured...
Microsoft OneNote now supports using JPG and PNG images as knowledge sources in Copilot Notebooks, enabling Copilot to extract and use visual ...
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