Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Microsoft Defender XDR adds “Disable account” and “Reset password” buttons to the Password protection page for Active ...
Microsoft Teams will add a user-level setting to disable file previews, enabled by default. Rolling out June 2026, this applies per user and p...
PowerPoint Live will allow presenters in Microsoft Teams to refresh and load the latest saved version of their presentation during a live meet...
Microsoft Teams Shifts introduces “Assign open shifts,” allowing managers to auto-assign open shifts based on availability, time o...
We are announcing that beginning on June 8, 2026, with full availability by June 31, 2026, Dynamics 365 Contact Center will now track session ...
Microsoft Teams will allow event organizers to save and reuse custom event templates, including details, participants, branding, and settings,...
We are announcing the ability to protect the customer experience on direct inward dialing lines with overflow actions in Dynamics 365 Contact ...
We are announcing the ability to improve opportunity data completeness with AI-powered data enrichment in Dynamics 365 Sales. This feature wil...
We are announcing the ability to match actual costs when generating vendor invoices for receipts associated with subcontracting purchase order...
We are announcing the ability to enable Project Revenue recognition using the percentage of completion based on the cost estimate instead of t...
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