Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
Starting November 2026, private tasks in Microsoft Planner will be stored in users’ private Planner plans instead of Microsoft To Do, en...
Microsoft Teams Rooms on Android will support breakout rooms, allowing meeting organizers to assign and move these devices between breakout an...
Microsoft Planner’s My Tasks experience will be redesigned for clearer navigation, better task organization, and streamlined task creati...
Microsoft Word for Android will gain Copilot Agent Mode by late September 2026, enabling users to draft, reason, and refine content with AI as...
We are introducing bulk generation of prompt column values for existing Dataverse records. Now, you can have AI-generated values across existi...
Outlook on the web and new Outlook for Windows will block .msix and .msixbundle file types by default in OwaMailboxPolicy starting November 20...
Every October, thousands of Microsoft business applications professionals come together for a week of learning, sharing ideas, and finding pra...
The File-level archiving API supports any file stored in a SharePoint Online document library, including the emails sent to Teams channels and...
An illustrative three-year comparison of API access, cloud GPU rental and owned AI infrastructure, with cost assumptions, data controls and li...
Introduction A D365 Finance and Operations custom service lets an external app run selected business operations without signing in to the D365...
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