Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
Microsoft Planner will be updated with a cleaner, more modern interface, improved navigation, responsive layouts, and a more consistent experi...
Attendees can take advantage of proximity join with Teams Rooms on Windows and/or Android for fast, effortless connection to nearby room syste...
We’re introducing a set of left-navigation improvements in Viva Engage on the web that give people more control over their navigation pa...
Copilot memory within Researcher brings forward relevant context from your past interactions—helping ground insights, personalize outputs, and...
You can now filter your messages for calendar invitations. Simply go to the filter and select Events from the drop down. Product Outlook Relea...
Microsoft Purview Adaptive Scopes will provide administrators with explicit control over lifecycle-state evaluation for recipients and site ow...
Expanded Pro Management Portal (PMP) health monitoring for Teams Rooms on Android by surfacing device health signals including storage health,...
Ready to build your first AI Agent for Dynamics 365? In this hands-on ERP Mentorship & AMA session, we move beyond theory and build a Dyna...
While validating record counts for a Work Orders view in Dynamics 365 Field Service, we ran into the same underlying issue covered in an earli...
Why Do Most CRM Implementations Fail? CRM implementations don’t typically fail because of the technology. Usually, failure results from a lack...
Azure
Dynamics 365
Dynamics 365 Business Central
Dynamics 365 Commerce
Dynamics 365 Contact Center
Dynamics 365 Customer Service
Dynamics 365 Customer Voice
Dynamics 365 Field Service
Dynamics 365 Finance
Dynamics 365 Human Resources
Dynamics 365 Marketing (Customer Insights)
Dynamics 365 Order Management System
Dynamics 365 Project Operations
Dynamics 365 Sales
Dynamics 365 Supply Chain Management
Microsoft 365
Microsoft 365 Copilot
Microsoft 365 Graph
Microsoft 365 Sharepoint
Microsoft 365 Teams
Microsoft Excel
Microsoft OneNote
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Power Platform
AI Builder
Copilot Studio
Dataverse
Power Apps
Power Automate
Power BI
Power Fx
Power Pages
Newsletter
A curated digest of community blogs, product news, videos, and podcasts — delivered without the noise.
