Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

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Article

Rencore guest blog: Microsoft 365 governance strategy: Microsoft Teams and your employment process

In this informative post, you'll be introduced to the concept of Microsoft 365 governance strategy, specifically as it relates to Microsoft Te...

Jasper Oosterveld - Microsoft MVP 4 years ago 45

Article

Configure web resource for Dynamics 365 for phones- Quick Tip

If you're using Dynamics 365 for phones and have a custom HTML web resource on your dashboard that you want to make visible on the mobile clie...

HIMBAP | Dynamics 365 Experts 4 years ago 84

Article

Merging of Cases

Multiple channels are available for customers to raise the incident, hence same customer who is eager for quick resolution for his /her issue,...

Vrushali's Techno Blog 4 years ago 6

Article

5 ways the #D365ForHousing complaints module meets the new Housing Ombudsman code

In July 2020 the Housing Ombudsman released their new Complaint Handling Code. Shortly after this I launched the #D365ForHousing Complaints mo...

#D365ForHousing 4 years ago 6

Video

ALM for Dataverse | Dynamics 365 Application Users | Azure Active Directory By Srinath Pega

In this video tutorial, Srinath Pega discusses ALM (Application Lifecycle Management) for Dataverse, specifically geared towards Dynamics 365 ...

Srinath Pega (Microsoft Business Apps ☁️ - MCT) 4 years ago 23

Article

Microsoft 365 E5 and the Case of the Missing Power BI Pro

If you're familiar with Power BI, you may have assumed that owning either Office 365 E5 or Microsoft 365 E5 grants you a Power BI Pro license....

DataVeld - A Microsoft Power BI Blog 4 years ago 218

Article

Fixing Dynamics Licensing: Dynamics 365 App for Outlook

It is a poorly kept secret that Microsoft Business Applications licensing has some problems. This is a shame because the potential for the tec...

That CRM Blog 4 years ago 11

Article

Visualize your data quickly from Power Apps and Dynamics 365 apps (preview)

There’s a new way to visualize your model-driven Power Apps and Dynamics 365 data stored within Dataverse. With a single click, Power BI...

Dynatecon Solutions 4 years ago 77

Article

Why is Az 7 an important release for Azure PowerShell?

The Azure PowerShell team is proud to announce a new major version of the Az PowerShell module. Following our release cadence, this is the sec...

Azure Tools Blog articles 4 years ago 4

Article

Azure CycleCloud ‘Learning Circle’ Series for Academic and Industry Customers

Why a 'Learning Circle'? It is no secret that - since the dawn of time (or thereabouts) - circles have signified unity, safety and equality. S...

Azure Compute Blog articles 4 years ago 16

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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

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