Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Announcing account switching for Microsoft 365 web apps!

Howdy folks,    Today, I’m excited to announce account switching for Microsoft 365 web apps! You’ve told us what a pain it was, so n...

Announcing account switching for Microsoft 365 web apps!

Howdy folks,    Today, I’m excited to announce account switching for Microsoft 365 web apps! You’ve told us what a pain it was, so n...

Armchair Architects: Exploring the relationship between Cost and Architecture

Welcome to season two of the Armchair Architects series! We received great feedback – and lots of good questions and discourse – in season 1, ...

Partner Event: How to Add Geo-Mapping to Your Dynamics 365 & Power Apps Practice

Getting rid of credentials in Azure - Part 3 (EasyAuth & Managed Identity)

We are on a quest to remove credentials where we can in dealing with Azure. Part 1 created a connection between GitHub and Azure using "federa...

Mohamed Mostafa on The MVP Show

In this video, Mohamed Mostafa joins The MVP Show to share his insights on topics related to Microsoft technologies and the Most Valuable Prof...

Azure Marketplace new offers – April 27, 2022

We continue to expand the Azure Marketplace ecosystem. For this volume, 118 new offers successfully met the onboarding criteria and went ...

Troubleshooting Azurite and Azure Storage Emulator issues

The Azure Storage Emulator is deprecated, and it is recommended to make use of Azurite.   Azurite is an open-source Azure Storage API com...

How to rename files in SharePoint with Power Automate

the issue Although SharePoint and Power Automate are heavily interwoven, there is no “rename file” action in Power Automate - if t...

Omnichannel for Customer Service – Voice channel overflow

Microsoft's Omnichannel voice channel for Dynamics 365 gives us great capabilities for contact centres. In this post I will consider what migh...