Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Page 223 of 2733

Article

“Transaction not started. There is no active transaction” error (Dynamics 365 / Dataverse)

We recently ran into an interesting and slightly frustrating issue while trying to mark an activity (Appointment/Phone Call/ Task) as Complete...

Nishant Rana's Weblog – Everything related to Microsoft .NET Technology 4 months ago 31

Article

Kanban for RevOps: How to Fix the Pipeline Visibility Gap in Dynamics 365

Revenue Operations exists to do one thing: connect the dots between pipeline activity and predictable revenue. But here is the problem most Re...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 4 months ago 15

Article

Microsoft 365 Copilot vs Copilot Chat: Key Differences for Dynamics 365 CRM Users

Over the past few months, Copilot has become one of the most talked-about features in the Microsoft ecosystem. But one thing still confuses ma...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 4 months ago 23

Article

Microsoft Viva: Manage data sharing exclusions for Viva Glint and Viva Insights

Microsoft Viva introduces a centralized exclusion list in Viva Feature Access Management, allowing admins to exclude specific users or groups ...

M365 Admin 4 months ago 3

Article

Microsoft Defender XDR: Email summary powered by Security Copilot on the email entity page

Microsoft Defender XDR will add an AI-powered Email summary via Security Copilot on the Email entity page, launching in public preview mid-Apr...

M365 Admin 4 months ago 7

Article

Microsoft Teams: Badging updates to help users find messages that count

Microsoft Teams will update badge counts starting mid-April 2026 to show unread, unmuted chats, personal mentions, followed threads, and tag m...

M365 Admin 4 months ago 3

Article

Improved secure file preview experience in OneDrive for iOS and iPadOS

OneDrive for iOS and iPadOS will offer secure in-app preview of Word, Excel, and PowerPoint files without downloading, respecting existing Mic...

M365 Admin 4 months ago 8

Article

Power Automate – Analyze processes using object-centric process mining

We are announcing the ability to analyze processes using object-centric process mining in Power Automate. This feature will reach general avai...

M365 Admin 4 months ago 2

Article

Dynamics 365 Sales – Get integrated inbound and outbound calling with Sales Hub dialer

We are announcing the ability to get integrated inbound and outbound calling with Sales Hub dialer in Dynamics 365 Sales. This feature will re...

M365 Admin 4 months ago 8

Article

Microsoft Teams: Sharing recap access

Recording and transcript owners can now grant recording and transcript access to specified people when copying or sharing recap link, and the ...

M365 Admin 4 months ago 3

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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

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