Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Microsoft Purview | Data Security Investigations: Proactive AI insights in Data Security Posture Management

Microsoft Purview’s Data Security Investigations (DSI) now integrates AI-powered insights directly into Data Security Posture Management...

Microsoft Copilot Notebooks: Introducing Infographics

Microsoft Copilot Notebooks will introduce Infographics, enabling users to create visual summaries from notebook content using grounded refere...

Business Central 2026 release wave 1 (BC28): Calculate withholding taxes for vendors (Withholding Tax)

Hi, Readers.Dynamics 365 Business Central 2026 wave 1 (BC28) is generally available. More details: General Available: Dynamics 365 Busine...

Microsoft Teams: Interpreter agent support in Teams Rooms on Android

The Interpreter agent acts as a translator in Microsoft Teams meetings, allowing participants to listen to the meeting in their chosen languag...

Microsoft Purview: Information Protection – Auto-labeling Simulation Evaluation

The Simulation Grader helps admins understand and improve auto‑labeling accuracy before enforcing a policy. When enabled during simulation, ma...

Accelerate AI adoption with Microsoft Agent 365

Dynamics 365 Contact Center – Enable AI-assisted time-off and swap requests

We are announcing the ability to enable AI-assisted time-off and swap requests in Dynamics 365 Contact Center. This feature will reach public ...

From Campaign Automation to Agentic Marketing: The Next Phase of Microsoft Dynamics 365 Customer Engagement

As organizations evaluate Microsoft Dynamics 365 Customer Insights capabilities, a common question keeps emerging: Are we still designing camp...