Dynamics 365 Contact Center
Dynamics 365 Contact Center
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Article
Bringing End‑to‑End Visibility to Customer Service and Contact Centers with Screen Recording in Dynamics 365
Gain end‑to‑end visibility into agent workflows with screen recording in Dynamics 365 Customer Service and Contact Center to improve coaching,...
Microsoft Dynamics 365 Blog
4 months ago
11
![Org Chart in Dynamics 365: Visualise Account Hierarchies the Right Way [2026 Guide]](https://www.inogic.com/blog/wp-content/uploads/2026/04/Org-Chart-in-Dynamics-365-Visualise-Account-Hierarchies-the-Right-Way-2026-Guide.png)
Article
Org Chart in Dynamics 365: Visualise Account Hierarchies the Right Way [2026 Guide]
You’re walking into a high-stakes meeting. A six-figure deal is on the line. Everything you need is in Microsoft Dynamics 365 – the stak...
Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting
4 months ago
16
Article
Org Chart in Dynamics 365: Visualise Account Hierarchies the Right Way [2026 Guide]
You’re walking into a high-stakes meeting. A six-figure deal is on the line. Everything you need is in Microsoft Dynamics 365 – the stak...
Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting
4 months ago
10
Article
Welcome to Azure Cosmos DB Conf 2026
Today is the day. Azure Cosmos DB Conf 2026, in partnership with AMD, is a free virtual developer event focused on building modern, scalable a...
Azure Cosmos DB Blog
4 months ago
14
Article
Power Platform – PayGo not required with Self-Service Disaster Recovery (SSDR)
Starting May 22, 2026, Pay-As-You-Go (PayGo) is no longer a mandatory requirement to enable Self-Service Disaster Recovery (SSDR) in your prod...
M365 Admin
4 months ago
3
Article
Microsoft 365 Copilot: Use Copilot in Outlook to manage your inbox – available in Frontier Public
Microsoft 365 Copilot in Outlook (Frontier Public) enables users to manage inbox tasks like drafting emails and creating rules via chat prompt...
M365 Admin
4 months ago
2
Article
Excel Desktop update required to connect to Power Platform Analytical Dataflows
Excel Desktop must be updated to Build 16.0.17932.20732 or newer by May 27, 2026, to maintain connectivity with Power Platform Analytical Data...
M365 Admin
4 months ago
1
Article
Microsoft Secure Score: New recommendation for Secure Boot 2023 certificate readiness in Microsoft Defender for Endpoint
Microsoft Defender for Endpoint will add a new Secure Score recommendation in late April 2026 to help organizations prepare for Secure Boot 20...
M365 Admin
4 months ago
2
Article
Improved whiteboard saving behavior on Teams Rooms on Android with licensed user accounts
Teams Rooms on Android devices signed in with licensed user accounts will auto-save whiteboards to the user’s OneDrive, improving reliab...
M365 Admin
4 months ago
2
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