Dynamics 365 Contact Center

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Respond to a Power Automate Flow Approval in a Power Apps Custom Page or Canvas App

How to respond to Power Automate approval requests directly within a Power Apps custom page or canvas app, rather than email buttons or in Mi...

Articles - Amey Holden | ABC Enthusiast & Power Platform Specialist 3 months ago 18

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Possibly a slightly drastic headline, but let me explain the background to this. I’ve been working with the Power Platform CoE toolkit f...

The CRM Ninja » Thoughts & musings from a Dynamics 365 Ninja! 3 months ago 18

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Managing enterprise applications across Microsoft Power Platform and Dynamics 365 can be challenging for administrators. Teams must continuous...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 3 months ago 8

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There is another member of the Dynamics 365 Customer Service/Contact Center agents that I haven’t had a chance to introduce to you yet. ...

Dynamics 365 Talk – D365 "Taylored" to you! 3 months ago 11

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A recent post on the EHLO blog discusses how to find whether room mailboxes are active. This article explains some of the finer points about t...

Office 365 for IT Pros 3 months ago 17

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As a consultant who works on modern & future work, AI and Microsoft 365, my mouse is one of the tools I use the most every single day. I h...

Vesa Nopanen – My Metaverse Day 3 months ago 17

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Hi, Readers.Dynamics 365 Business Central 2026 wave 1 (BC28) is generally available. More details: General Available: Dynamics 365 Busine...

Dynamics 365 Lab 3 months ago 15

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Recently, while cleaning up some old customizations in Dynamics 365, we came across an interesting dependency issue that was not immediately o...

Nishant Rana's Weblog – Everything related to Microsoft .NET Technology 3 months ago 24

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Relais commenté d'un article du blogue Partner News de Microsoft, avec une lecture PME-francophone. La question revient constamment : un cl...

Dive in the Power Platform and gain power! 3 months ago 11

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A code-level walkthrough of all 5 permission scope types – Global, Contact, Account, Parent, Self – with real FetchXML showing exa...

Invent CRM 3 months ago 19

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