Omnichannel for Customer Service – Collection
Since the launch of Omnichannel I have often blogged about its capabilities. In this post I will create a collection of links to all of my pos...
Dynamics 365 Commerce
Since the launch of Omnichannel I have often blogged about its capabilities. In this post I will create a collection of links to all of my pos...
Within Microsoft's Unified Routing for Dynamics 365 we can route work items using AI based sentiment predictions. In this post I look at how!
In Episode 294, Ben sits down for a chat with Erica Toelle about Microsoft Purview. They start out by discussing Information Governance and Da...
I am using Dynamics 365 as an example, but the process will be the same for Power Apps. Only difference is that Dynamics 365 has the Opportuni...
The field service industry has had to roll with the punches for the last couple of years. 2022 will be no different. The trends that be...
If you're looking to streamline the process of generating quotes in Microsoft Dynamics 365 for Sales, this post offers practical tips to help ...
In this episode, Evan and Cynthia converse with Abhishek Tiwari, Director of Software Engineering, about Azure Traffic Manager, exploring its ...
In Episode 294 of the show, Ben discusses Microsoft Purview with Erica Toelle. They start off by delving into Information Governance and Data ...
Welcome to all my readers. I am back with another blog on PowerApps. In this blog I am going to discuss about a new feature. PowerApps has rec...
In this brief tutorial video, you'll learn how to customize the size of your Power BI reports to ensure they effectively convey the data story...
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