How to configure Omnichannel Live chat in Dynamics 365
In the modern era, any contact center implementation should enable multiple support channels for their customers or prospects. This will ensur...
Dive into the world of Microsoft Dynamics 365 Business Central with our curated collection of blogs. Stay informed about the latest updates, tips, and best practices to optimize your business processes and drive success with Business Central.
In the modern era, any contact center implementation should enable multiple support channels for their customers or prospects. This will ensur...
Doesn’t matter how many times you tell a salesperson that input of data is important. They will always ask you what’s the output t...
In this episode, Gemma Milne interviews Annie Gullingsrud, Chief Strategy Officer at EON, about the intersection of connected products and the...
If you're interested in pursuing a career in threat intelligence or cyber security, but feeling overwhelmed or unsure of where to start, this ...
AC and CJ get into the news … and there are some doozies! We discuss a slew of cyber security news, Microsoft’s new start experience, Windows ...
Real-time marketing comes with a bunch of pre built triggers which come with the installation such as ‘Contact Created’ and ‘Lead Created’ bu...
This podcast episode explains Public preview of Microsoft Viva Connections for the desktop and mobile experiences. This Public preview release...
This podcast episode explains Public preview of Microsoft Viva Connections for the desktop and mobile experiences. This Public preview release...
Recently, Microsoft has added validation in the Flow Checker to show the following warning message to the users if any of ...
In my previous post, I have described how to populate Owner value dynamically in Power Automate. The trick I used in that post only works ...
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