Omnichannel for Customer Service – Voice channel overflow
Microsoft's Omnichannel voice channel for Dynamics 365 gives us great capabilities for contact centres. In this post I will consider what migh...
Dive into the world of Microsoft Dynamics 365 Business Central with our curated collection of blogs. Stay informed about the latest updates, tips, and best practices to optimize your business processes and drive success with Business Central.
Microsoft's Omnichannel voice channel for Dynamics 365 gives us great capabilities for contact centres. In this post I will consider what migh...
In some certain situations, Cloud Service role instances might be slow to start, or they might be recycling or stuck with busy state so that t...
Storage Analytics logging records details for both successful and failed requests for your storage account. They also enable you to ...
If you work with Shared Datasets, you might have heard of thin reports. But what exactly are they, and why should you care? In this post, you'...
To enable quick sharing of the read-only link of the records to any users within the organization, log in to Power Platform Admin Center Selec...
In this episode of The MVP Show, Mohamed Mostafa provides insights on GDPR and its implications for businesses and individuals. Besides, he sh...
If you're looking to create simple custom pages in Model-Driven Power Apps, this post is here to guide you. First, head on over to the Power A...
We're happy to announce that deploying Microsoft Intune device configuration from Microsoft Endpoint Manager admin center to Azure Virtual Des...
Run big unattended automation jobs across multiple VMs dynamically at scale, with the new Azure Virtual Desktop integration starter kit. Ashvi...
The pandemic fundamentally transformed the way people work, and with that, hybrid work is more common now than ever. As the boundaries between...
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