Microsoft Dynamics 365 & Power Platform Posts

Microsoft Entra ID: Follow-up on SMS first-factor sign-in retirement and upcoming changes

Microsoft is retiring SMS first-factor sign-in for Microsoft Entra ID workforce tenants worldwide starting February 1, 2027, to enhance securi...

Copilot Studio Evals: A Practical Guide to Testing AI Agents

Today we will look at how to use Evals in Microsoft Copilot Studio. We will first build a basic agent, give it some simple knowledge, and then...

AI, Shipping Faster, and the Future of Distribution

Why Time & Material Billing Stops Reflecting the Job

Time and material billing is usually treated like the cleanest part of a service operation. A work order gets completed, the technician logs t...

CRM Software Has an AI Follow-Through Problem

Many companies have moved quickly to add AI to their CRM software strategy. Far fewer have changed how sales, marketing, and customer service ...