Microsoft Dynamics 365 Sales: Latest Dynamics 365 Sales

Office 365 for IT Pros June 2026 Update

The 132nd monthly update for the Office 365 for IT Pros eBook is now available for subscribers to download the refreshed EPUB and PDF files fr...

We need to talk about... Dynamics 365 Sales... Release Wave 1 for 2026

Next in my blog, I will launch a series on the changes we can expect to see as part of Release Wave 1 for 2026. If you've been following my bl...

Still Managing WhatsApp, SMS, and LiveChat Outside Dynamics 365 Edit

Business Central 2026 release wave 1 (BC28.1): Use enhanced and faster reports for analysis of deferrals and trial balances

Hi, Readers.Dynamics 365 Business Central 2026 wave 1 (BC28.1) is generally available. More details: Cumulative Update Summary for Micros...

How to Integrate HubSpot with Microsoft Dynamics 365: A Practical Guide

In short: "integrating HubSpot with Dynamics 365" can mean two different jobs. Connecting HubSpot with Dynamics 365 Sales is a CRM-to-CRM sync...

How to Integrate HubSpot with Microsoft Dynamics 365: A Practical Guide

In short, there are three ways to integrate HubSpot CRM with Microsoft Dynamics 365. The native HubSpot Data Sync connector suits teams that o...

Your Copilot Studio Agent Can Now Access Outlook (Emails) and Act on Them – Here’s Why That’s Architecturally Significant /w Work IQ MCP

Microsoft Copilot Studio · MCP · Work IQ · Agent Architecture · Microsoft 365 The Problem With “Smart” Agents That Don’t Kno...

Write your own skill.md – before someone else does

A friend's company asked everyone to write a skill.md for their role. Here's why that's both a warning and an opportunity - and what you shoul...

Notebooks in Microsoft 365 Copilot: Organize work across conversations

Microsoft 365 Copilot app introduces Notebooks to organize chats, content, and references in a persistent workspace synced with OneNote. Rolli...