Expand Dynamics 365 with new Sales and Customer Service Agents
Microsoft have introduced two new Agents to help to transform key business processes and have brought forward the release date of previously-a...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
Microsoft have introduced two new Agents to help to transform key business processes and have brought forward the release date of previously-a...
Effective communication is key to driving sales and ensuring exceptional customer service. To help businesses streamline their communication p...
Cumulative Update (September, 2024) for Microsoft Dynamics 365 Business Central is now released. BC25 public preview: The public preview for D...
Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we can define personal numbers that can be used for inco...
This article is a tutorial on integrating the WhatsApp Business API with Dynamics 365 CRM. The video linked below provides a step-by-step guid...
Field service workers are dispatched to off-site locations to perform tasks, such as repairs, sales, customer support, or inspections. It help...
The blog post describes how to organize a Dynamics AX performance optimization project, who should be involved, and how the process should be ...
If you need to retrieve the Web API URL for your Dynamics 365 organization, you're in the right place. This post provides quick and easy-to-fo...
This video provides a step-by-step guide on how to enable a custom entity for Outlook in Dynamics 365. By doing so, you can easily view and ma...
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