Microsoft Dynamics 365 Project Service Automation: Latest updates

Dynamics 365 Contact Center – Audio Files in IVR

Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we create an IVR using Copilot Studio. It is possible to...

Modernizing Contractor Capabilities: MechCo Group LLC Enhances Operations with Dynamics 365-backed Construction Management System

MechCo Group LLC, a local mechanical contractor in Rogersville, Alabama, has enhanced its operations with the implementation of a Dynamics 365...

Understanding Scope in Business Rule in Dynamics 365 or Dataverse

In Dynamics 365/ Dataverse, business rules are used to apply logic and automation to form fields and data within the system. The scope of a bu...

Integrate Microsoft Dynamics 365 with Other Software

Real-time data integration has become a crucial element in today's fast-paced business environment if companies strive to stay competitive. Ki...

Microsoft Dynamics 365 Field Service: Tricks & Tips for Efficient Territory Management

Team Work is the ultimate sauce for the recipe for integrated success! A couple of weeks back, we ventured into a new & interesting series...

Dynamics 365 Automotive Accelerator

If you're working in the automotive industry with Dynamics 365, you'll want to pay attention to the Dynamics 365 Automotive Accelerator. This ...

Multi-Select Option field in Dynamics 365 V9.2 using Power Automate

In Dynamics 365, Microsoft continually introduces new features that offer fresh opportunities for customization and overcoming existing limita...

Access Dynamics 365 data in Teams meetings (Preview)

Microsoft is taking the integration between Dynamics 365 and Microsoft Teams to the next level by investing more and more in it. This integrat...

Microsoft Dynamics 365 User Community

Welcome to the Microsoft Dynamics 365 User Community, a LinkedIn group and podcast dedicated to meeting the interests and needs of the Dynamic...