Manage time-off requests with Dynamics 365 Contact Center
Dynamics 365 Contact Center provides an intuitive solution enabling service representatives to request, track, and manage their leave seamless...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
Dynamics 365 Contact Center provides an intuitive solution enabling service representatives to request, track, and manage their leave seamless...
In today’s fast-evolving customer service landscape, the integration of AI, such as Copilot and autonomous agents, is transforming how b...
Microsoft has announced a new policy for receiving email service notifications to expand access and help manage recipients in organizations. P...
In 2021, facing an uncertain post-pandemic economy, G&J Pepsi embarked on a transformation journey to maximize customer service, revenue, ...
Here are the steps to perform to add Project Members to a project in Power Apps based Project Tracking system. Read more about the Prospect an...
Microsoft has recently shared updates regarding new and retired certifications for Microsoft Dynamics 365. This post provides an overview of t...
This post discusses the deprecation announcements that come with Dynamics CRM Online 2016 Update 1 and Microsoft Dynamics CRM 2016 Service Pac...
Since customer service is the main channel via which a business interacts with its customers, it is crucial to the success of any busin...
New video out now – Power Tips: Dynamics 365 for Customer Service! This is another quick catch up with Heidi (LinkedIn, Twitter,...
This video showcases the key enhancements that have been made to Dynamics 365 Finance. The enhancements cover various areas including general ...