Try multilingual voice agents in Dynamics 365 Contact Center
Imagine a large retailer with a contact center that supports customers who speak multiple languages. Previously, they needed separate bots for...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
Imagine a large retailer with a contact center that supports customers who speak multiple languages. Previously, they needed separate bots for...
Hi, Readers.Today I would like to briefly talk about a qustion I saw in the Dynamics 365 Community last month, how to save a report ...
Launched in previews in 2023, both versions of Microsoft Copilot, covering Sales and Customer Service have now reached general release status....
We can now enable enhanced case forms within the Customer Service Workspace. (Microsoft's Dynamics 365 Customer Service app that supports mult...
Cumulative Update (March, 2023) for Microsoft Dynamics 365 Business Central is now released. BC22: The public preview for Dynamics 365 Busines...
Hi, Readers.Today I would like to share some Microsoft Learn resources for Dynamics 365 Business Central. Micr […]
We share the story of a US-based product development, marketing, and sales organization that is partnering with HCL’s Microsoft Business Appli...
As the NDA is lifted on the 2020 Release Wave 1 for Dynamics 365 and Power Platform, exciting new User Experience (UX) enhancements are expect...
Attention all developers, the Dataverse Service Client SDK is now Generally Available, providing a powerful toolset to help you get the most o...
If you're planning to use Dynamics 365 to boost your sales, this post is your comprehensive guide to what's new and updated in the 2021 Wave-2...