Microsoft Dynamics 365 & Power Platform Posts

Article

Try the agent call quality survey in Dynamics 365 Customer Service

In Dynamics 365 Customer Service, you can use the agent call quality survey to quickly pinpoint and address any issues that may be affecting y...

Microsoft Dynamics 365 Blog 2 years ago 40

Article

In order to optimize the agent experience in Dynamics 365 Customer Service, Microsoft has introduced a call quality survey. This survey helps ...

Microsoft Dynamics 365 Blog 2 years ago 28

Article

This article highlights the potential for large language models (LLMs) to revolutionize mission workflows within US Government agencies, by st...

Azure Government 2 years ago 40

Video

This video focuses on how to take control of your Power Automate workflows by utilizing versioning and draft features. These features allow yo...

April Dunnam 2 years ago 65

Article

Copilot is a popular and powerful feature in Dynamics 365 Customer Engagement that offers assistance to users by recommending relevant actions...

HIMBAP | Dynamics 365 Experts 2 years ago 2,691

Article

If you're interested in becoming a Microsoft Dynamics 365 Finance or SCM functional consultant but don't know where to start, this video tutor...

Explore Microsoft Dynamics 365 Finance and Operations Together 2 years ago 118

Article

Welcome to the latest video in the “Learning Path to Become Functional Consultant” series. This video is critical for any aspiring functional ...

Explore Microsoft Dynamics 365 Finance and Operations Together 2 years ago 71

Video

In this video, you'll learn about three report configurations that are essential to review when in reader mode. Reader mode allows users to vi...

Havens Consulting 2 years ago 30

Article

This article explores the process of preserving disk space in Service Fabric Managed Clusters by cleaning up copied application packages in Im...

Azure PaaS Blog articles 2 years ago 67

Video

This YouTube video tutorial offers a comprehensive guide to creating stunning cards in Power BI using the new Card visual. The tutorial walks ...

Curbal 2 years ago 72

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