Microsoft Dynamics 365 Marketing Insights: Latest updates

Manage time-off requests with Dynamics 365 Contact Center 

Dynamics 365 Contact Center provides an intuitive solution enabling service representatives to request, track, and manage their leave seamless...

Forecasting case and conversation volumes in Dynamics 365 Contact Center

Dynamics 365 Contact Center now includes advanced forecasting capabilities that enable organizations to predict case and conversation volumes ...

{Do you know} Create mulitple cases from email sent to multiple mailboxes in Dynamics 365 Omnichannel

If you're looking to create multiple cases from an email sent to multiple mailboxes in Dynamics 365 Omnichannel, this post has got you covered...

Creating Email Template for Custom Entities in Dynamics 365 CE

In today's business landscape, communication is an essential component of success. Dynamics 365 CE offers various communication channels for e...

Guide to Debugging Code with Console Apps for Plugins, Azure Functions, and Custom Workflows in Microsoft Dynamics 365

If you're working with Microsoft Dynamics 365 platform, debugging your code is an essential part of the development process, and this guide pr...

Unlocking Server-Side Execution with Xrm.WebApi.online.execute for Enhanced Performance in Dynamics 365

In the world of customer relationship management, Microsoft Dynamics CRM reigns supreme. With its robust suite of features, it streamlines bus...

Dynamics 365 Sales Forecasting with AI with AJ Ezzour

In this podcast, AJ Ezzour, a Product Manager in Dynamics 365 Sales, provides insights into how Dynamics 365 Sales Forecasting with AI has tra...

Dynamics 365: 2022 Release notes for wave 2 are here!

Exciting news for Dynamics 365 enthusiasts! The release notes for the 2022 Release wave 2 have been published by Microsoft. However, it's impo...

Microsoft Dynamics 365 CRM Adoption guide – Top 4 Reasons for low user adoption and How to Tackle them!

Microsoft Dynamics 365 CRM is a powerful tool that businesses use globally to build and maintain customer relationships. However, without prop...