Microsoft Dynamics 365 Marketing Insights: Latest updates

Manage time-off requests with Dynamics 365 Contact Center 

Dynamics 365 Contact Center provides an intuitive solution enabling service representatives to request, track, and manage their leave seamless...

Forecasting case and conversation volumes in Dynamics 365 Contact Center

Dynamics 365 Contact Center now includes advanced forecasting capabilities that enable organizations to predict case and conversation volumes ...

Website Tracking In Realtime Marketing – How Does It Work?

The Website Tracking for Realtime Marketing is FINALLY here. A long awaited feature that has been pushed several times from Wave to Wave, now ...

Enabling fast, flexible, cost-effective service with Microsoft Copilot in Dynamics 365 Field Service

Field service organizations are striving for fast and efficient service. To achieve this, Microsoft Dynamics 365 Field Service has introduced ...

Microsoft Dynamics 365 Field Service: Work Order

This post sheds light on how Microsoft Dynamics 365 Field Service plays a vital role in providing onsite service to customer locations for com...

{Do you know} Enhancements in email composition experience for agents in Dynamics 365 Customer Service

If you're an agent on Dynamics 365 Customer Service, here's some great news for you! Enhancements have been introduced to improve the email co...

How to Use Azure to Improve the Deployment Process for Microsoft Dynamics 365 CRM

If you're looking for ways to streamline the deployment process for Microsoft Dynamics 365 CRM, Azure may just be the solution you need. In th...

How Microsoft Dynamics CRM Functional Modules Help Streamline Your Business Processes?

Microsoft Dynamics CRM offers a host of functional modules that can empower organizations to streamline their business processes in a range of...

Industry accelerators - Dynamics 365 - Introduction - 1

In the world of Microsoft's Dynamics 365, Industry accelerators are specific industry vertical solutions designed to solve industry-specific c...

Charts and Dashboards in Dynamics 365

Are you using Microsoft Dynamics 365 and wondering how to best utilize charts and dashboards for reporting and data analytics? In this post, t...