Dynamics 365 Marketing (Customer Insights) Videos

Dynamics 365 Customer Service Support Swarms with Microsoft Teams (Preview)

In this video, Microsoft Dynamics 365 explores how support swarms can transform the customer service experience. By leveraging the collaborati...

Webinar: Win more deals & accelerate project delivery with Microsoft Dynamics 365 Project Operations

Dynamics 365 F&SCM Tip - Disabling Business Performance Analytics Apps through Feature Management

Webinar: Save Dynamics 365 CRM Storage Space and Auto Sync Security Privileges to SharePoint!

If you're looking to save storage space and simplify security privilege syncing between Dynamics 365 CRM and SharePoint, then this webinar is ...

How EY teams unite globally with Dynamics 365 Sales

Understanding Kanban visualization for your Microsoft Dynamics 365 CRM!

If you're looking to enhance your Microsoft Dynamics 365 CRM experience, Kanban visualization may be just what you need. This video tutorial b...

Dynamics 365 Enterprise Resource Planning 2024 Release Wave 2 Release Highlights

Gamification within Dynamics 365 CRM- Engage and Motivate Employees

Incorporating gamification into your day-to-day activities can keep things fun and engaging. This is especially true in the realm of Dynamics ...

Payables Transaction Entry - Comparing Dynamics GP to Dynamics 365 Business Central

This video provides a helpful comparison between the process of posting payables transactions in Microsoft Dynamics GP and Microsoft Dynamics ...

Connect bots to phone call interactions with Dynamics 365 Customer Service

This video explores the fascinating world of connecting bots to customer service calls through Dynamics 365. If your organization is looking t...