Microsoft Dynamics 365 & Power Platform Articles

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Microsoft Edge: Microsoft 365 Copilot Chat entry point in Microsoft Edge for Business

Microsoft is introducing two new ways to access Microsoft 365 Copilot in Microsoft Edge for Business: via the context menu and Find on Page in...

M365 Admin 1 year ago 10

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Microsoft Purview DLP will now scan and classify sensitive data in image metadata when OCR is unavailable, improving data protection. This fea...

M365 Admin 1 year ago 9

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Viva Engage is updating the Answers tab to require users to select a community when posting questions, improving visibility and response quali...

M365 Admin 1 year ago 7

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Viva Engage will support 14 new languages starting mid-July 2025. Users can select these languages via web, desktop, Teams, and mobile apps. N...

M365 Admin 1 year ago 11

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We are announcing that the agent inventory page for the Power Platform admin center is now available for Public Preview. This page allows admi...

M365 Admin 1 year ago 6

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We are announcing the ability to generate code-based actions with natural language in prompt builder and within an agent in AI Builder. This f...

M365 Admin 1 year ago 19

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We are announcing the ability to use the Lead Manager and Customer Brief templates in Microsoft Copilot Studio. This feature will reach genera...

M365 Admin 1 year ago 16

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We are announcing the ability to group up to 500 files into a single knowledge source, where agents can narrow their scope of search when quer...

M365 Admin 1 year ago 10

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We are announcing the ability to pause and resume journeys to handle unplanned events in Dynamics 365 Customer Insights – Journeys. This...

M365 Admin 1 year ago 3

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We are announcing the ability to directly transfer conversations to other representatives within their queue or other queues without the need ...

M365 Admin 1 year ago 6

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