Dynamics 365 Contact Center – Boost service representative productivity with inbox enhancements
We are announcing the ability to customize fields in the card layout and the open behavior for conversation messaging channels to help custome...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the ability to customize fields in the card layout and the open behavior for conversation messaging channels to help custome...
Today, we're announcing the addition of role-based AI solutions to Microsoft 365 Copilot for sales, service, and finance professionals. The po...
Dual-write is a built-in feature that connects Customer Engagement apps with Finance and Operations apps, allowing data to move quickly betwee...
Dynamics 365 Business Central 2025 wave 1 (BC26) is generally available. New customers will automatically get the latest builds of Business Ce...
For Dynamics 365 CRM users, plugins are essential tools that allow for the customization of business rules and processes. This tutorial delves...
Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 1 (BC24) is available. Learn more: Link. I will contin...
Businesses must enhance their sales processes to stay competitive in the current fast-paced business environment. With Dynamics 365 Map, enter...
Let us take one of the out-of-the-box marketing forms available in Dynamics 365 Marketing. It has only an Email field marked as required and c...
Looking to streamline maintenance in Dynamics 365 Asset Management? Look no further than Power Virtual Agents. In this quick video tutorial, y...
If you're looking to add an alert dialog to your Dynamics 365 application using JavaScript, this post has got you covered. In this tutorial, t...
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