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Microsoft Dynamics 365 Field Service: Latest updates

Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.

Dynamics 365 Customer Service – Tag email templates with line-of-business

We are announcing the ability for admins to add line-of-business (LOB) tags, customize views, and perform bulk actions on email templates in D...

10 days ago

Dynamics 365 Contact Center – Use Azure Communication Service-based SMS Mobile Numbers

How does this affect me? With this feature, Dynamics 365 Contact Center admins can now engage with customers in Australia, Belgium, Denmark, F...

3 months ago

The release plan for Dynamics 365 Business Central 2025 release wave 2 (BC27) is available now!!!

Hi, Readers.Early morning in Japan time today, the 2025 release wave 2 plans for Microsoft Dynamics 365 and Power Platform has been released! ...

3 months ago

Dynamics 365 Contact Center – Search for phone numbers in Copilot Service admin center

We are announcing the ability for administrators to search for phone numbers they have configured for their organization in the Copilot Servic...

4 months ago

What is Legal Entity in Dynamics 365 F&O ? How to create a Legal Entity in Dynamics 365 F&O

A "legal entity" is an organization that has registered with a legal authority, legal entity can enter legal contracts and are required to pre...

1 year ago

Find Dynamics 365 Data in Outlook using mentions

In the world of Dynamics 365 and Microsoft 365, there's always something new to discover. Recently, a new feature was released that allows you...

1 year ago

Hierarchy Settings in Dynamics 365 CE | Power Platform Admin Center

You must have seen Security Roles, Field Level Security, Access Teams etc. as a way to access records in Dynamics 365 CE (or CRM). Here’...

1 year ago

Dynamics 365 Sales Forecasting with AI with AJ Ezzour

In this podcast episode, you'll be introduced to AJ Ezzour, a product manager in Dynamics 365 sales, and learn about AI-powered forecasting in...

2 years ago

Considerations when extracting Dynamics 365 Marketing Insights

For those using Dynamics 365 Marketing, it's important to consider the best strategies for extracting marketing insights. Microsoft has direct...

3 years ago

CREATE DYNAMICS 365 ENTITY IN SDK

If you're looking to create a custom entity in Microsoft Dynamics 365 using SDK, this tutorial provides a step-by-step guide on how to do so. ...

3 years ago

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Microsoft Dynamics 365 Field Service: Latest updates

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