Dynamics 365 Contact Center – Use pre-connection audio checks
We are announcing the ability to use pre-connection audio checks to allow preheating for devices and signaling a representative via an audible...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the ability to use pre-connection audio checks to allow preheating for devices and signaling a representative via an audible...
Microsoft Copilot is an AI-powered assistant embedded across Dynamics 365 and the Power Platform that helps users work smarter by reducing man...
We are announcing the ability to enable number sequences in expense management in Dynamics 365 Project Operations. This feature will reach gen...
A customer needs an urgent update on their shipment that’s halfway across the globe. They visit your website, type a query in the websit...
Microsoft SharePoint has announced that document processing models will no longer process files on disabled sites, effective September 2024. P...
Transcript This is Steve Pestillo from P2 Automation. Now I want to show you how to save your work as a personal view. You don't always have t...
For 15+ years, Inogic has been assisting clients with its Dynamics 365 professional services to get the most from their CRM investments to dev...
Use the following list of troubleshooting topics to quickly find information to solve your Dynamics 365 Sales lead-related issues. Lead Qualif...
Azure Service Fabric 8.0 Third Refresh is now available! The Azure Service Fabric 8.0 Third Refresh release includes stability fixes for the r...
By default, whenever you send an email from Dynamics 365 CE, you would have observed that the Tracing Token appended at the end of the Email S...
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