Dynamics 365 Contact Center – Place a consulting representative on hold in a call
We are announcing the ability to place a consulting representative on hold in a call in Dynamics 365 Contact Center. This feature will reach g...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the ability to place a consulting representative on hold in a call in Dynamics 365 Contact Center. This feature will reach g...
A well-structured sales pipeline powered by a work list helps sales teams stay focused, organized, and proactive throughout the customer journ...
When we want to push data to Dataverse/Dynamics CRM using SSIS – KingswaySoft, usually there are relationships (lookup) that we need to ...
One of our clients had a significant challenge managing their emails. They spent countless hours reading each email and manually categorizing ...
When I was working on Power Automate, I had to remove one of the parameters in it and when I clicked on the more options on the Input property...
If you are working with Microsoft Dynamics CRM and want to efficiently handle queries, QueryByAttribute is a powerful tool that can be of grea...
The global subscription and billing management market is booming, with a projected growth from USD 4.0 billion in 2020 to USD 7.8 billi...
Dive into Dynamics 365 & Power Platform Wave 2 ’23 plans – it’s all about Copilot! Get the details: https://cloudblogs.m...
Many a time I have been asked about lead scoring in Dynamics 365 Marketing. Sellers thrive off of good leads, and marketers will want to hand ...
Recently while trying to delete some of the Queue (Advanced Queue) in our case, we were getting the below error. You can’t delete this q...
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