Empower your Contact Center workforce with shift bidding and swapping
Efficient workforce management involves flexibility in shift assignments, enabling service representatives to maintain work-life balance and e...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Efficient workforce management involves flexibility in shift assignments, enabling service representatives to maintain work-life balance and e...
Hi, Readers.The public preview for Dynamics 365 Business Central 2025 release wave 1 (BC26) is available. Learn more: Link. I will contin...
The Dynamics 365 Business Central 2025 Release Wave 1 (BC26) is set to revolutionize business operations with a focus on efficiency, automatio...
In early November I had the opportunity to present a session Using Power Pages as a gateway to Business Central at the Directions EMEA 2024 co...
Hi, Readers.Today I would like to share another mini tip about Business Central, how to see all primary key fields of a table from BC UI. In A...
If you are using Dynamics 365 Business Central, it is important to know how to check whether a feature is enabled or not. Sometimes, when you ...
We're entering the era of generative AI that is driving new levels of productivity and efficiency, unleashing new innovations in the customer ...
Calendars have always been a must-have tool for businesses. You would not want to forget an intro call with your potential clients or want to ...
Dynamics 365 is known for its plethora of components and subcomponents, including entities, forms, views, charts, fields, and much more. Many...
In the world of smartphones and a widespread network of internet services, industries are discovering and pushing for newer markets using the ...