Microsoft Dynamics 365 & Power Platform Posts

Flows Trace

Live training power platform dynamics 365

Forecasting case and conversation volumes in Dynamics 365 Contact Center

Dynamics 365 Contact Center now includes advanced forecasting capabilities that enable organizations to predict case and conversation volumes ...

Product transitions to the cloud.microsoft domain – April 2025

Microsoft products are transitioning to the cloud.microsoft domain by April 2025. The domain was provisioned in early 2023 for enhanced securi...

Microsoft Copilot (Microsoft 365): Admins can use MAC to pin Agents for their entire tenant or specific users or groups

Admins can pin Microsoft Copilot agents for their entire tenant or specific users/groups, enhancing discoverability and engagement. This featu...

Microsoft Teams: Video clips recording limit increased from 1 minute to 5 minutes

Microsoft Teams is increasing the Video Clips recording limit from 1 minute to 5 minutes. The rollout will occur from late May to late June 20...

New Queues app service plan (Teams Premium)

Microsoft Teams is introducing a new Queues app service plan under Teams Premium, enabling efficient customer call handling within Teams. The ...

Informational: Changes to Places Core service plan

Changes to the Places Core service plan will take effect on April 30th, 2025, renaming it to RETIRED-Places Core. This update does not impact ...

Microsoft Purview | Data Loss Prevention: Admin units support for Microsoft SharePoint Online (preview)

Microsoft Purview Data Loss Prevention will soon support adding SharePoint sites to administrative units. Public Preview starts late April 202...

Microsoft Copilot Studio – Enable agents with new real time knowledge sources

We are announcing the Enable agents with new real time knowledge sources feature for Microsoft Copilot Studio. This feature enables you to bui...