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Microsoft Dynamics 365 Customer Service: Latest updates

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Beyond Copilot: Integrating AI into Dynamics 365 for Sales

Microsoft Dynamics 365 for Sales stands out as one of the most effective tools for businesses to manage and optimize their sales processes. In...

5 months ago

Dynamics 365 Business Central: Can we create a Sales Quote without a customer and items?

Hi, Readers.Today I would like to briefly talk about whether we can create a Sales Quote without a Customer and items in Business Central? I w...

9 months ago

Microsoft is a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2024

Most organizations find it’s no longer good enough to just measure successful service engagements solely on whether a customer issue is resolv...

11 months ago

Dynamics 365 CE and Shopify Integration Options

If you're seeking to integrate Dynamics 365 Customer Engagement (CE) with Shopify, there are numerous options available. For those unfamiliar ...

1 year ago

How to Create a Custom Sitemap for Your Microsoft Dynamics CRM App

If you are a user of Microsoft Dynamics 365 Customer Engagement platform, also formerly known as Microsoft Dynamics CRM, and you are looking t...

1 year ago

Customer journey orchestration levels up with advanced tools in Dynamics 365 Marketing

Marketers design customer journeys to provide the right message at the right time for customers to take the next step. With more opportunities...

2 years ago

Microsoft Dynamics 365 Community Overview

Check out this video for an overview of the Microsoft Dynamics 365 Community. This is the go-to community for all things Dynamics 365. Whether...

2 years ago

QuickBooks Online + Microsoft Dynamics 365 CRM – Sync Accounting & Sales Data effortlessly!

For small and medium-sized businesses looking to streamline their customer relationship management and accounting processes, Microsoft Dynamic...

2 years ago

Dynamics 365 & Power Platform updates - Customer Insights & Power BI

The Dynamics 365 & Power Platform new releases are here, and they bring new innovations that provide you with significant capabilities to ...

2 years ago

Honor customer data use consent with unified profiles in Dynamics 365 Customer Insights

Data protection and privacy regulations such as the General Data Protection Regulation (GDPR) in the European Union and the California Consume...

2 years ago

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Microsoft Dynamics 365 Customer Service: Latest updates

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