Microsoft Dynamics 365 Customer Service: Latest updates

Dynamics 365 Business Central: Can we create a Sales Quote without a customer and items?

Hi, Readers.Today I would like to briefly talk about whether we can create a Sales Quote without a Customer and items in Business Central? I w...

Is Microsoft Dynamics 365 Business Central the best ERP?

Microsoft Dynamics 365 Business Central has emerged as a leading software platform that can help streamline various business operations. Its d...

Dynamics 365 CE and Shopify Integration Options

If you're seeking to integrate Dynamics 365 Customer Engagement (CE) with Shopify, there are numerous options available. For those unfamiliar ...

AI-infused personalized customer journeys with Dynamics 365 Customer Insights 2023 release wave 2

As we continue to push the boundaries of what's possible with AI, we're delighted to give you a sneak preview of the new features releasing as...

When to use Dynamics 365 Portals?

Need a complete solution for data collection, self-service for customers, employees, and vendors, and traffic spikes? Dynamics 365 Portals may...

Get More Renewals with Dynamics 365 Sales to Increase B2B Subscription Revenue

In the present day's subscription economy, subscription management plays a significant role in the revenue growth of businesses. If you're a b...

Deliver personalized customer experiences with Copilot in Dynamics 365 Marketing and Customer Insights

With Copilot in Microsoft Dynamics 365 Customer Insights and Dynamics 365 Marketing, marketers can now take advantage of the latest generative...

Dynamics 365 Sales Forecasting with AI with AJ Ezzour

In this podcast, AJ Ezzour, a Product Manager in Dynamics 365 Sales, provides insights into how Dynamics 365 Sales Forecasting with AI has tra...

Considerations when extracting Dynamics 365 Marketing Insights

For those using Dynamics 365 Marketing, it's important to consider the best strategies for extracting marketing insights. Microsoft has direct...