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Microsoft Dynamics 365 Customer Service: Latest updates

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Dynamics 365 Field Service – Configure Copilot summaries in Field Service

We are announcing the configure Copilot summaries in Field Service feature for Dynamics 365 Field Service. This feature will provide admins wi...

19 days ago

Upcoming changes to email service notification recipients

If you're a Microsoft services user, it's important to stay up-to-date with any changes or updates related to those services. This is usually ...

3 months ago

Business Central 2024 wave 2 (BC25): Archive service management documents

Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available. Learn more: Link. I will contin...

5 months ago

New Microsoft Dynamics 365 and Microsoft Copilot innovations for supply chain, sales, and service join the 2024 release wave 1

Sellers, service agents, and supply chain professionals share a common goal: delivering quality goods and services to customers on time, every...

10 months ago

Translating Dynamics 365 Products with Dynamics 365 Translation Service

If you’re a partner or an Independent Software Vendor (ISV) looking to expand your reach through localization and translation, look no further...

1 year ago

SCHEDULING AND IOT CAPABILITIES IN CUSTOMER SERVICE WORKSPACE

In today’s fast-paced business world, customer service has become essential to any successful organization. Scheduling and IoT capabilit...

1 year ago

Extending customer service to the field | Lili Cheng, Charles Drayton

1 year ago

Marketing Content Management in Dynamics 365 Marketing

This video is a comprehensive guide on Marketing Content Management in Dynamics 365 Marketing, offering valuable insights and tips to help you...

1 year ago

Create a Digital Contact Center in seconds with the Customer Service free trial

With the Dynamics 365 Customer Service trials, you can quickly and easily experience the product for free. There is no credit card required or...

2 years ago

11 ways to improve customer engagement with the dynamics 365 portal

11 ways to improve customer engagement with the dynamics 365 portal Maulik Shah Thu, 10/20/2022 - 06:38 Body You may kno...

2 years ago

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Microsoft Dynamics 365 Customer Service: Latest updates

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