Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
What are Forecast Templates in Dynamics 365?Forecast templates are predefined structures that help organizations quickly create forecasts with...
What is a Product Bundle in Dynamics 365 Sales?A Product Bundle is a group of related products sold together as a package in Dynamics 36...
In Dynamics 365 Sales, evaluating predictive lead and opportunity scoring model performance is essential to ensure that AI-driven insights are...
In field service operations, it's not uncommon to encounter work that spans multiple days. Think of scenarios like machinery installations, in...
In 2021, facing an uncertain post-pandemic economy, G&J Pepsi embarked on a transformation journey to maximize customer service, revenue, ...
Hello Everyone,Today I am going to share my thoughts on Orchestrate Journeys using any marketing interaction in dynamics 365 customer insights...
Are you looking to customize your Dynamics 365 Model Driven Apps? This tutorial can help! In this post, you'll learn how to set a custom home ...
This post discusses the deprecation announcements that come with Dynamics CRM Online 2016 Update 1 and Microsoft Dynamics CRM 2016 Service Pac...
Introduction In the fast-paced business world, C-level executives constantly grapple with optimizing operational efficiency while ensuring fin...
The video in this link explores the topic of customizing Dynamics 365 Sales (formerly known as CRM). Dynamics 365 Sales is a powerful tool for...
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