Microsoft Dynamics 365 Field Service Configuration (Entities)

Get started with the Scheduling Operations Agent for Microsoft Dynamics 365 Field Service

Enhancing Knowledge Retrieval with Microsoft Copilot Agents in Dynamics CRM and SharePoint

Studies show that 70% of employees spend unnecessary time searching for information across multiple systems, leading to productivity losses an...

Spatial annotations for frontline technicians with Dynamics 365 Field Service & Microsoft Teams

Using spatial annotations is as straightforward as joining a Teams meeting or making a call. With the front-facing camera, users share their v...

Dynamics 365 Field Service – Summarize work orders with Copilot in the mobile app general availability

We are announcing the Summarize work orders with Copilot in the mobile app feature for Dynamics 365 Field Service. With this feature, technici...

Dynamics 365 Field Service – Configure Copilot summaries in Field Service

We are announcing the configure Copilot summaries in Field Service feature for Dynamics 365 Field Service. This feature will provide admins wi...

Dynamics 365 Field Service – Summarize records with Copilot

We are announcing the Summarize records with Copilot feature for Dynamics 365 Field Service. This feature provides technicians with a quick su...

{How to} become MCT Microsoft Certified Trainer on Microsoft Dynamics 365 Customer Engagement step by step instructions

Hello Everyone,Today i am going to share guidelines on becoming Microsoft Certified Trainer on Microsoft Dynamics 365 Customer Engagement or P...

Default Value vs. Current Value in Dynamics 365 CE: Key Differences

In Dynamics 365 CE (Customer Engagement), environment variables are used to manage configuration settings for solutions. When dealing with env...

Dynamics 365 Field Service – Enhance Copilot experiences in the web app

We are announcing the Enhance Copilot experiences in the web app feature for Dynamics 365 Field Service. This feature introduces usability imp...

How to Write and Understand a Dynamics CRM Plugin

 Here’s a sample plugin code in Dynamics CRM written in C#, along with a detailed explanation of each line. This plugin will update the "...