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Microsoft Dynamics 365 Customer Service: Latest updates

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Prevent duplicate emails to shared email addresses in Dynamics 365 CRM

Effective communication is important for maintaining strong relationships with clients, partners, and team members. Shared email addresses ser...

12 days ago

Forrester TEI study shows 315% ROI when modernizing customer service with Microsoft Dynamics 365 Customer Service

We are pleased to share the results of a March 2024 Forrester Consulting Total Economic Impact (TEI) Study commissioned by Microsoft. Forreste...

8 months ago

Handling Data at Scale: Dynamics 365’s Robust Data Management

Introduction In the digital age, businesses are inundated with vast amounts of customer data. From transactional histories and customer servic...

12 months ago

SCHEDULING AND IOT CAPABILITIES IN CUSTOMER SERVICE WORKSPACE

In today’s fast-paced business world, customer service has become essential to any successful organization. Scheduling and IoT capabilit...

1 year ago

Get More Renewals with Dynamics 365 Sales to Increase B2B Subscription Revenue

In the present day's subscription economy, subscription management plays a significant role in the revenue growth of businesses. If you're a b...

1 year ago

Clone multiple copies of your Microsoft Dynamics 365 CRM Records with just 1 click and more!

Discover how to effortlessly clone multiple copies of your Microsoft Dynamics 365 CRM records with just one click and learn about more excitin...

2 years ago

Get 30 Days Free Trial of Microsoft Dynamics 365 | 2022 💻

Looking to take Microsoft Dynamics 365 for a spin? Now you can with a free 30-day trial. This cloud-based enterprise resource planning softwar...

2 years ago

QuickBooks Online + Microsoft Dynamics 365 CRM – Sync Accounting & Sales Data effortlessly!

For small and medium-sized businesses looking to streamline their customer relationship management and accounting processes, Microsoft Dynamic...

2 years ago

Modern authentication (OAuth) support for the Reporting Web Service in Office 365

Learn about the latest update to the Office 365 Reporting Web Service in this informative post. While the tool has been serving as the go-to s...

2 years ago

New Dropdown in Dynamics 365 for Related Activities

This video showcases the new dropdown feature in Dynamics 365 that streamlines the process of managing related activities. With this new featu...

2 years ago

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Microsoft Dynamics 365 Customer Service: Latest updates

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