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Microsoft Dynamics 365 Customer Service: Latest updates

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Upcoming changes to email service notification recipients

If you're a Microsoft services user, it's important to stay up-to-date with any changes or updates related to those services. This is usually ...

15 days ago

Copilot for Dynamics 365 Commerce revolutionizes retail with AI

Discover how Copilot for Dynamics 365 Commerce can help you deliver personalized customer experiences, optimize product management, and stream...

2 months ago

Revolutionizing marketing workflows with Copilot in Dynamics 365 Customer Insights

In the ever-evolving landscape of generative AI, a copilot isn't just a companion that makes tasks that you’re already doing at work easier, b...

7 months ago

Translating Dynamics 365 Products with Dynamics 365 Translation Service

If you’re a partner or an Independent Software Vendor (ISV) looking to expand your reach through localization and translation, look no further...

10 months ago

Microsoft 365 admin center: Improved view of service health issue details

The Microsoft 365 admin center is introducing a new version of the service health issue details screen to provide users with a better view of ...

10 months ago

Service health and Message center: ‘Microsoft 365 Defender’ rebranding to ‘Microsoft Defender XDR’

In a recent announcement at Ignite, 'Microsoft 365 Defender' has been rebranded as 'Microsoft Defender XDR'. As a part of this rebranding proc...

11 months ago

Extending customer service to the field | Lili Cheng, Charles Drayton

1 year ago

Create a Digital Contact Center in seconds with the Customer Service free trial

With the Dynamics 365 Customer Service trials, you can quickly and easily experience the product for free. There is no credit card required or...

1 year ago

SaaS Business Analytics and Health - Subscriptions & Recurring Billing on Microsoft Dynamics 365 CRM Platform is what you need!

With the rise of the SaaS business model, the market for subscription-based businesses has grown tremendously. However, managing this type of ...

2 years ago

Dynamics 365 Implementation Guide

If you're looking to get a comprehensive understanding of Dynamics 365 implementation, the "Dynamics 365 Implementation Guide" is a must-read....

2 years ago

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Microsoft Dynamics 365 Customer Service: Latest updates

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