Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
In Dynamics 365 Sales, automatic creation rules for leads help organizations streamline the lead generation process by automatically creating ...
In Dynamics 365 Sales, the Assistant (previously called Relationship Assistant) is a built-in AI-driven tool that helps sellers stay on top of...
In Dynamics 365 Sales, Price Lists and Product Pricing work together to define how products and services are valued in different sales scenari...
An opportunity in sales refers to a qualified potential deal with a prospect or customer who has shown genuine interest in purchasing a produc...
Introduction Managing important documents is crucial for service operations. Microsoft Dynamics 365 Business Central 2024 update Released Wave...
Hello Everyone,Today I am going to share my thoughts on Optimize email content based on customer behavior across devices on Dynamics 365 Custo...
If you're looking to streamline your operations and enhance customer satisfaction, get excited about the Copilot for Service. This innovative ...
To run a digital contact center effectively, supervisors need up-to-the-minute insights on all the activity between agents and customers. With...
In this post, you will learn how to perform advanced lookups on Dynamics 365 CRM data using SSIS Productivity Pack Premium Service Lookup Comp...
The Dynamics 365 CRM Bootcamp Power Community offers a deep dive into real-time field reps tracking, territory management, and other critical ...
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