Microsoft Dynamics 365 Customer Service: Latest updates

Dynamics 365 Field Service :Enable technician time tracking

 Enabling Technician Time Tracking in Dynamics 365 Field Service allows organizations to accurately capture how field technicians spend t...

Announcing unlimited application installs in Dynamics 365 Customer Insights

We’re excited to announce unlimited application installs when starting with Dynamics 365 Customer Insights, an improvement to our license defi...

Dynamics 365 Business Central: How to Copy Existing Customer to New Customer with Power Automate (Copy Customer)

Hi, Readers.Today I would like to talk about how to copy Existing Customer to New Customer with Power Automate. This is a problem I’ve seen in...

{How to} Integrate financial and inventory management from Dynamics 365 Field Service

If you're looking for a way to integrate financial and inventory management in Dynamics 365 Field Service, you've come to the right place. Thi...

Dynamics 365 Business Central: How to use standard customerPayment API to get customer payments (customerPayments/customerPaymentsJournals APIs returns empty records)

If you're a Dynamics 365 Business Central user struggling to use the standard customerPayment API to retrieve customer payments, this post is ...

MB260 :Microsoft Customer Data Platform

In this post, you'll dive into the world of customer data platforms and explore Microsoft's MB260 Customer Data Platform. The focus is on desi...

Showcasing Customer Insights Through Reports In Power BI

Unlocking customer insights is essential for any business looking to boost customer service and profitability, and this Power BI showcase does...

Dynamics 365 Data Export Service Deprecation – Data Export Replacement Add-on

Microsoft has recently announced the deprecation of the Data Export Service (DES) in November 2021. While DES was a reliable tool for data exp...

Dynamics 365 Field Service is Getting Major updates with Hector Garcia Tellado

Hector Garcia Tellado is set to bring major changes to Dynamics 365 Field Service, and this podcast sheds some light on what to look forward t...