Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
In today’s connected world, customers expect fast, personalized, and proactive service—especially when it comes to maintaining high-value asse...
Dynamics 365 Business Central 2025 wave 1 (BC26) is generally available. New customers will automatically get the latest builds of Business Ce...
Hello Everyone,Today I am going to share my thoughts on delivering common experience to multiple audiences with single journey.Let's get's sta...
Satish Reddy By Satish Reddy | Reading time 5 mins In today's fast-paced and highly competitive marketplace, sales professionals need the...
Satish Reddy By Satish Reddy | Reading time 4 mins Watch as Satish Reddy from Aha Apps and Microsoft MVP Alan Garcia from Own Company dis...
We recently encountered a requirement where the client utilized multiple queues in CRM (such as service team queue, product team queue, tech t...
In today’s competitive market, we all know the significance and importance of sources of data and information. When it comes to the business o...
Here's how you can implement Custom API in Dynamics 365 CRM and use the API in external applications.
This handy video demonstrates how to personalize your Dynamics 365 home page by removing unwanted tiles and creating quick links to the tiles ...
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