Microsoft Dynamics 365 Customer Engagement: Latest updates

Dynamics 365 Business Central: How to check whether the current user has only the Microsoft 365 Plan in AL

Hi, Readers.Business Central users are assigned a Dynamics 365 Business Central license that allows them to view, modify and act on their busi...

How Microsoft Dynamics CRM Services Helps a Startup Nonprofit

Satish Reddy By Satish Reddy | Reading time 6 mins For startup nonprofits, the right Customer Relationship Management (CRM) system can be...

New Dynamics 365 browser extension

New Dynamics 365 browser extension I’m trying out the new -Power Roles- extension and it looks very promising. You browse to a Dynamics ...

Some Useful Date functions in dynamics 365 Finance and Operations

In Dynamics 365 Finance and Operations, date functions play a crucial role in performing various operations related to date and time manipulat...

Top 9 CRM Software for 2024 and How Microsoft Dynamics 365 Fairs with its Competitors

CRM decision-making stressing you out? Find the perfect fit for your business needs. In today’s fiercely competitive world, organization...

How Copilot Transforms Dynamics 365's Customer Service Hub

Dynamics 365 Customer Service Hub is a reliable companion for customer service agents that streamlines case management and elevates the custom...

Copilot for Dynamics 365 Sales

Microsoft's Copilot is revolutionizing the game for Dynamics 365 Sales users. This advanced productivity tool operates using AI-powered natura...

MB-260: Microsoft Customer Data Platform Specialist – Certification

In my earlier article, I had explained about the complete available list of all Dynamics 365 CE Certifications. Microsoft Dynamics 365 CRM...

How to programmatically publish customizations in Dynamics 365?

We will learn to programmatically publish customization in Dynamics 365 CRM. Before we start, make sure to subscribe to CRM Crate so that you ...

Automation features in D365 CRM

Automation is a crucial aspect of modern-day CRM, and Microsoft Dynamics 365 CRM offers a suite of automation features to get the job done eff...