Microsoft Dynamics 365 & Power Platform Posts

Let it close itself: Smart, autonomous case closure is here

What’s one of the most persistent challenges in customer service? The last mile.  A resolution might be proposed, but what happens n...

FIRST LOOK - Identity Columns in Microsoft Fabric

Microsoft Ignite 2025 recap

Microsoft Ignite 2025 is one of the highlights of the year for anyone interested about the future of work—and this year was no exception. I’m ...

Azure DevOps and GitHub Repositories — Next Steps in the Path to Agentic AI

In May, we talked about the evolution of GitHub Copilot from a coding assistant into an AI powered peer programmer. Since then, GitHub has tak...

Gen X To Gen Z: Different AI Superpowers

Extend your Agent to tackle productivity and business operation systems

Make your Agents Enterprise-Ready with the Agent 365 SDK (Part 2)

Power intelligent agents with rich enterprise context